To run Non Refundable promotions in Expedia, you would first need to setup a Non Refundable plan. After setting the non refundable plan, you can then create promotions that are non-refundable. You can use Non Refundable promotions for advance purchases or for holiday seasons.
If you need assistance then please email hotelhelp@expedia.com.  Expedia usually replies in 24 hours business hours.
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