When you login to FairCloud PMS, you can see if a reservation is guest pay or expedia pay. This information is in the Special Request section. Please see below special request from 2 different reservations. The first reservation is hotel collect and the second reservation is Expedia collect. In Expedia collect reservation, expedia virtual card is available in the credit card section.



When you login to EPC, you can also see if the reservation is Expedia Collect or Hotel Collect. Please see the Who Collects column below.



Please note that for Hotel collect guests, you would need to edit reservation and deselect Suppress Rates and then regenerate the reg card or the invoice. Once you do this the expedia room rates would be visible on the Reg Card or the Invoice for collection from the customer.