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FairCloud PMS, Channel Manager & Booking Engine Upgrades Log video

The following table includes a list of some of the important updates to FairCloud PMS, Channel Manager  the booking engine. The list also includes some documentation updates. Please consult your account manager to see if these upgrades have been applied to your FairCloud instance. Sales : 1.800-695-0749 Support: 310.362.1764 Jira Id Build Notes Category Product GA Date FAIBRIDGE-76 Housekeeping footer improvement. Added a footer to show housekeeping room selction summary. Functionality PMS FrontEnd Dec.14.17 PMSFRONT-14 Fixed Out Of Order feature in room Details Functionality PMS FrontEnd Dec.17.17 Fair-243 Added Rack Rate Report for channel on Channel Details. This report includes channel rate, base rate and restrictions Functionality PMS Dec.17.17 Fair-244 Direct Bill Report optimization. This requires new DB indexes. We ...

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How to handle NO SHOW flag and NO SHOW STATUS standard

FairCloud provides two ways to handle No Show Reservations. No Show Flag can be handled like below. Either you can check in the reservation, post charges, then check out the guest and then mark No SHOW. No Show button is visible below the Add Line Item Section If No Charges are required to be posted, then you can Cancel the reservation and then mark NO SHOW. You can add payments to a reservation even after it is cancelled/no show. Either way when you print the invoice you will see No Show in red color on the top as shown in the image below. We would also like to point that when a OTA reservation is cancelled, it’s status is automatically ...

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Dangers of using Close To Arrival standard

We generally recommend using Close To Arrival for Expedia channel. Using CTA can be dangerous if it’s not used correctly. There can be conditions which can lead to over booking even though you were total closed out. For example , if you decide to do a CTA for August 12th and August 13th as shown in the calendar below.     In this scenario please remember that the guest can make a reservation for any day prior to 12th and do a check out on 13th or later. If this happens then you will have a over booking scenario. To avoid an overbooking, or reduce the chances of overbooking we suggest you to increase rates and to add a restriction for CTA.   ...

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FairCloud: Booking.com Channel Manager Mapping standard

To map FairCloud PMS & Hotel Channel Manager with your booking.com account, please login to your Booking.com extranet and follow the steps below. The complete mapping process will take about 40 minutes and during this process you will need FairCloud support to work with you. Click on Property Info Tab, and then click on Channel Manager link as shown in the image below. In the Step 1, please input FairCloud PMS and proceed.   Please Confirm the connection with the FairCloud Hotel Channel Manager as shown in the image below.   Once you see the step 5, FairCloud PMS & Channel Manager has been successfully mapped with your PMS.   You must carefully set Occupancy Based Pricing in Booking.com. Standard ...

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Room Item Inventory: How to add,manage room items? standard

 This is a reminder that you can manage Room Items inventory in FairCloud PMS. This will help you manage in room item inventory and also track rooms that have been remodeled etc. Please note this module should not be used to track maintenance activities. To add Room Item Inventory, please navigate to Configuration –> New Line Items. In this section, please fill the Item Name and in the category please select In Room Items. Press Save once you are done with filling the appropriate fields. Logout and re-login to refresh the newly added item in the cache. Now you can go to your Room List, and scroll down to the desired room details. On the Room Details page, scroll down till you see the ...

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NEW FEATURE: Collabrotate using GoogleDocs – SpreadSheet standard

    We are excited to offer a new tool which can help in managing your hotels easier and more effectively. Now you can export information from FairCloudPMS.com directly to Google Docs and start collaborating with your team, partners in real time.   FairCloud Google Drive integration makes sharing your data simple. Please work with your implementation manager for quick implementation. You can also assign different permissions to different users. Ease of Corporate Communication : Work-based collaboration is simplified for hotels that embrace new technologies provided by FairCloud. The lag time that exists with emailing documents to other employees,partners is eliminated as communication is real-time and access to documents is available worldwide. Conversations are efficient as files share easily among allowed individuals and changes done ...

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