Categories ArchivesFC: Channel Manager

How to configure Master Channel? standard

Please navigate to Configuration –> Channel –> New Channel.     While creating the new channel, you only need to provide the channel name. Please don’t select the online check box. After creating the Channel, we need to map it. Please navigate to Configuration –> Channel –> Map Existing Channel. You can change the sub-channels at any point in future. Keep Auto Connect, Perpetual Connect and Master Channel selected. Please don’t change anything in the SubChannels.       Combined Logs Once you send the rates from the View Rate And Inventory section, you will get a popup message with logs. In the popup you will now see all SubChannels that are mapped. We highly recommend you to click on ...

Continue Reading

Yield Management Simplified standard

This blog discusses Yield and Rate Management. We have worked to simplify the steps so that the tasks mentioned here can be delegated. For Yield Management, please ask your admin to add the following UDF. Type: yield_window_of_intersest Description: 4 Quarterly Activities The following should be reviewed and adjusted every 3 months. Make sure you have inventory and restrictions loaded 1 to 1 ½ years out Verify Yield Management Goals. Checkpoint period needs to be defined over here. Verify Rate Management Rules This should be checked periodically and modified as per market conditions and your goals. You can view the rules by navigating to Room Type details page.     Create a calendar of compression dates. Print a calendar of compression dates. ...

Continue Reading

FairCloud: Channel Manager Mapping standard

To map FairCloud PMS & Hotel Channel Manager with your account, please login to your extranet and follow the steps below. The complete mapping process will take about 40 minutes and during this process you will need FairCloud support to work with you. Click on Property Info Tab, and then click on Channel Manager link as shown in the image below. In the Step 1, please input FairCloud PMS and proceed.   Please Confirm the connection with the FairCloud Hotel Channel Manager as shown in the image below.   Once you see the step 5, FairCloud PMS & Channel Manager has been successfully mapped with your PMS.   You must carefully set Occupancy Based Pricing in Standard ...

Continue Reading

FairCloud Tips (PriceLine & Stay Over Rooms) standard

Hello All, During recent conversions we were asked some questions about inventory management and house keeping. We are including some pointers below that will help! PriceLine Inventory PriceLine inventory and rates will be picked from This brings some relief to the ever changing channels and the complex promotions that usually needs to be managed. Now we have one less channel to worry about. Correction 09.27.2016 Priceline is actually coming into FairCloud through 2 different channels. PriceLine prepaid reservations come through Inn link and PriceLine pay at the hotel through Stay Over Rooms    This is a gentle reminder that for stay over rooms, every 3rd day there is a flag added to the reports called Change Linen. This flag is in ...

Continue Reading

FairCloudPMS: Minimum Length Of Stay standard

Hello All,    We would like to remind FairCloud users how to set Minimum Length of Stay Restriction using the FairCloud Channel Manager. Please follow the steps below to set the restriction. Please navigate to Channel Manager –> View Rates And Inventory. Click on the cell where you would like to set the restriction. Once you click on the cell, you will see the following popup. Please select the correct dates and select the applicable days. In the Minimum LOS field please input the days. Finally press the Update button. Carefully read the popup and make sure you see a success message. Once the Restriction is set on the OTA, you can go back to the Channel Manager (Channel Manager ...

Continue Reading

Booking Engine Changes standard

We have recently put several booking engine updates. Please see the changes below and provide feedback for further improvements. Simplified Selection of Plans. In the older version of the booking engine, each plan used to be displayed separately. Now multiple plans for a room type are shown within the room type category. End user can easily select the plan they wish within the desired room type. This workflow change has simplified the Room selection process.   Terms And Conditions/Cancellation Policy You can now set Terms and Condition for the reservations. Guest would need to Accept the terms and condition check box in order to complete the booking request. Please work with your account manager to Change the Terms And Conditions on ...

Continue Reading

Channel Manager: Close Out Review standard

Busy season is coming up, I want to send a reminder on How to Close Out. You can do this very easily using the Channel Manager. Close out will work for All Channels except InnLink. Please see the detailed steps below. Also note For Expedia please change the restriction to Close TO ARRIVAL. Navigate To Channel Manager –> View Rates And Inventory. The color chart on the top will help you understand the status of each day. We will be Closing Out the two marked cells which are in green below. After we close out, these cells will turn RED. Now we will click on the cell in green and a popup with several options will come up. Please see ...

Continue Reading

FairCloud Channel Manager – Channel Inventory – Last Room Available standard

FairCloud Platform has the ability to sell your rooms on OTA’s as last room available. We also call this technology as perpetual connect. This means that for every reservation made in FairCloud all OTA’s and are updated with the new inventory. No longer is your inventory segregated and no longer you would need to manage inventory on channels individually.  With the recent last room availability mapping, the channel managers inventory as highlighted in red is obsolete. This highlighted inventory is only true for channels that don’t have last room availability. If we have migrated your property to Last Room Availability then please ignore this inventory information. If you have any questions about Last Room Availability of migrating to it then please let us know.

Continue Reading

This is a unique website which will require a more modern browser to work!

Please upgrade today!

Request a Demo