Categories ArchivesFC: Support

Does it make sense to sign up with Egencia? standard

Most hotel owners debate whether they should sign up with Expedia Egencia or not. The simple answer is that if your city has any corporate travel then you MUST sign up! Following are some highlights about the Egencial program. Egencia Customer Booking pattern: You will get 18% higher ADR for the same room as compared to Expedia, or The average length of stay for the guest would also be longer, typical guest that books through Egencia stays 2.5 nights at the hotel. You will sell much more Weekday room nights as compared to, or Higher midweek occupancy! Almost 60% of Egencia bookings are for 3 Star (29%) or for 4 Star (30%) hotels. If you ...

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FC: Expedia Reservations & Tax Rate Changes standard

On June 1st 2015 for hotels/motels in  Atlanta there was an addition of State Hotel/Motel Fee of $5 per night. Following is how Expedia reservations are effected by this change. Expedia Collect: For Expedia Collect, expedia reservations made before June 1st there will be no State Hotel/Motel Fee. Guest Collect: For Guest Collect, expedia reservations made before June 1st the hotels needs to collect State Hotel/Motel Fee from the guest.   For further clarification you can send email to

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FairCloud RollOut Activities video

Hardware Requirements Most recent computers are suitable for FairCloud PMS. The only strict requirement is to have high speed internet connection. USB Credit Card swipe reader(example IDTECH) SignPad is optional, used to capture digital signs.   Software Requirement Adobe PDF Reader version 8 or recent. Google Chrome Adobe Flash Player (Optional): Needed only for some modules. If you have a local firewall, then it would require some tuning. Firewall can make FairCloud slower, and certain port exceptions are needed to be implemented in the firewall. Pre-Deployment Activities Hotel GM should provide inventory and rates information to the Account Manager. GM should let support know if BBE should display the Best Available Rates or all rates in the booking screen Hotel ...

Continue Reading Read Only Plans gallery

Watch out the read only plans! When making plans and promotions with, please make sure that they are mapped with FairCloud and are not Read Only Plans. If you have created ReadOnly plans that are not mapped to FairCloud PMS, then we wont be able to close out those plans from FairCloud Channel Manager. Read Only plans must be updated and managed directly from extranet.

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FairCloud DB Backups link

Earlier this year we have moved most customers to Master/Slave database replication.  Master/slave is a model of communication where one device or process has unidirectional control over one or more other devices.  A master is elected from a group of eligible devices, with the other devices acting in the role of slaves. In other words “The master/slave configuration is basically used for load sharing purposes when 2 identical motors connected to two different drives are coupled to a common load”. One drive is defined as the master and is configured for running in the speed-control mode whereas the other defined as slave is configured for running in torque-control mode.

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Marketing that wont cost you a penny! image

Marketing that wont cost you a penny! Take advantage of the billions of dollars that are spent promoting hotels worldwide every year by the OTA's. This marketing doesn't cost you a penny! Expedia spent $2.8 billion in marketing in 2014. Priceline spent $1.8 billion mostly on google ad words. . How relevant is Social Media? For most hotel owners marketing funds and social media funds are limited to none. Before you spend money on Social media, you would like to get some assurance on your ROI. According to PriceLine CEO Darren Huston, Facebook and Twitter are not very helpful for his campaigns. Priceline spends 90% of it's marketing funds on Google AdWords. Some free engineering..! Vivamus eget ornare elit. Pellentesque in purus ac lectus dignissim mattis ...

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