Categories ArchivesFC: New Feature

FairCloudPMS: Alerts specific to Rooms standard

Now FairCloud PMS admins can setup popup alerts which can help your front desk to upsell the rooms. If you have remodelled only a few rooms in a room type category then this alert can help your frontdesk with upgrade and getting higher ADR for the hotel. Following is a screenshot from one of the implementation. This popup is available in the In House list. To add upgrade instructions in FairCloud PMS, please edit the desired room. Once in the edit screen you can scroll down to the Other Instructions Section. In this section please add the instructions you will like to see in the popup message. Please press save and your alerts would be available in the In House ...

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FairCloud adds new plan: OTA Unmapped standard

Several times we get OTA reservations that are not mapped into the the FairCloud PMS/Channel Manager. This will cause the reservations to fall to secondary delivery mechanisms like email/fax. This happens when the GM makes new plans/promotions and FairCloud team is not informed about it. Or it can happen when OTA’s create new plans/promotions without informing the hotel/FairCloud staff. To avoid this problem in future, when ever a reservation is downloaded which has no plan associated, we will assign it to a plan called OTA Unmapped. FairCloud support will create this plan on your behalf. Property GM should check reservations that have the plan “OTA Unmapped’ and get those plans mapped. Please let us know if you have any questions.

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