FairCloud Blog

FairCloudPMS: Alerts specific to Rooms standard

Now FairCloud PMS admins can setup popup alerts which can help your front desk to upsell the rooms. If you have remodelled only a few rooms in a room type category then this alert can help your frontdesk with upgrade and getting higher ADR for the hotel. Following is a screenshot from one of the implementation. This popup is available in the In House list. To add upgrade instructions in FairCloud PMS, please edit the desired room. Once in the edit screen you can scroll down to the Other Instructions Section. In this section please add the instructions you will like to see in the popup message. Please press save and your alerts would be available in the In House ...

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Channel Manager: Close Out Review standard

Busy season is coming up, I want to send a reminder on How to Close Out. You can do this very easily using the Channel Manager. Close out will work for All Channels except InnLink. Please see the detailed steps below. Also note For Expedia please change the restriction to Close TO ARRIVAL. Navigate To Channel Manager –> View Rates And Inventory. The color chart on the top will help you understand the status of each day. We will be Closing Out the two marked cells which are in green below. After we close out, these cells will turn RED. Now we will click on the cell in green and a popup with several options will come up. Please see ...

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Expedia Non Refundable Promotions standard

To run Non Refundable promotions in Expedia, you would first need to setup a Non Refundable plan. After setting the non refundable plan, you can then create promotions that are non-refundable. You can use Non Refundable promotions for advance purchases or for holiday seasons. If you need assistance then please email hotelhelp@expedia.com.  Expedia usually replies in 24 hours business hours. Please let us know if you have any questions. You can also find this article in our blog section.

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FairCloud Channel Manager – Channel Inventory – Last Room Available standard

FairCloud Platform has the ability to sell your rooms on OTA’s as last room available. We also call this technology as perpetual connect. This means that for every reservation made in FairCloud all OTA’s and brand.com are updated with the new inventory. No longer is your inventory segregated and no longer you would need to manage inventory on channels individually.  With the recent last room availability mapping, the channel managers inventory as highlighted in red is obsolete. This highlighted inventory is only true for channels that don’t have last room availability. If we have migrated your property to Last Room Availability then please ignore this inventory information. If you have any questions about Last Room Availability of migrating to it then please let us know.

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Revenue Management, Budget Analysis standard

Define check points for revenue analysis. Typically we can do this every week, or every 2 weeks. Define growth goals, for example we can set it to be 10% over last years real numbers. Check Rooms Remaining to sell, and revenue in books at every point. If rooms are moving to quick, perhaps your pricing is low. If rooms are not moving, prices might be high. Use the following reports for your revenue management. Room Available | Room Sold Report or Between Dates Room Sold | Room Available Report Group By Room Type Booking Curve Summary Monthly OTA Reservation Report Specifically look at peaks and lows in the competition rate analysis tool      

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Room Item Inventory: How to add,manage room items? standard

 This is a reminder that you can manage Room Items inventory in FairCloud PMS. This will help you manage in room item inventory and also track rooms that have been remodeled etc. Please note this module should not be used to track maintenance activities. To add Room Item Inventory, please navigate to Configuration –> New Line Items. In this section, please fill the Item Name and in the category please select In Room Items. Press Save once you are done with filling the appropriate fields. Logout and re-login to refresh the newly added item in the cache. Now you can go to your Room List, and scroll down to the desired room details. On the Room Details page, scroll down till you see the ...

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Does it make sense to sign up with Egencia? standard

Most hotel owners debate whether they should sign up with Expedia Egencia or not. The simple answer is that if your city has any corporate travel then you MUST sign up! Following are some highlights about the Egencial program. Egencia Customer Booking pattern: You will get 18% higher ADR for the same room as compared to Expedia, Hotels.com or Hotwire.com. The average length of stay for the guest would also be longer, typical guest that books through Egencia stays 2.5 nights at the hotel. You will sell much more Weekday room nights as compared to Expedia.com, Hotels.com or Hotwire.com. Higher midweek occupancy! Almost 60% of Egencia bookings are for 3 Star (29%) or for 4 Star (30%) hotels. If you ...

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