FairCloud Blog

FairCloud Channel Manager – Channel Inventory – Last Room Available standard

FairCloud Platform has the ability to sell your rooms on OTA’s as last room available. We also call this technology as perpetual connect. This means that for every reservation made in FairCloud all OTA’s and brand.com are updated with the new inventory. No longer is your inventory segregated and no longer you would need to manage inventory on channels individually.  With the recent last room availability mapping, the channel managers inventory as highlighted in red is obsolete. This highlighted inventory is only true for channels that don’t have last room availability. If we have migrated your property to Last Room Availability then please ignore this inventory information. If you have any questions about Last Room Availability of migrating to it then please let us know.

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Revenue Management, Budget Analysis standard

Define check points for revenue analysis. Typically we can do this every week, or every 2 weeks. Define growth goals, for example we can set it to be 10% over last years real numbers. Check Rooms Remaining to sell, and revenue in books at every point. If rooms are moving to quick, perhaps your pricing is low. If rooms are not moving, prices might be high. Use the following reports for your revenue management. Room Available | Room Sold Report or Between Dates Room Sold | Room Available Report Group By Room Type Booking Curve Summary Monthly OTA Reservation Report Specifically look at peaks and lows in the competition rate analysis tool      

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Room Item Inventory: How to add,manage room items? standard

 This is a reminder that you can manage Room Items inventory in FairCloud PMS. This will help you manage in room item inventory and also track rooms that have been remodeled etc. Please note this module should not be used to track maintenance activities. To add Room Item Inventory, please navigate to Configuration –> New Line Items. In this section, please fill the Item Name and in the category please select In Room Items. Press Save once you are done with filling the appropriate fields. Logout and re-login to refresh the newly added item in the cache. Now you can go to your Room List, and scroll down to the desired room details. On the Room Details page, scroll down till you see the ...

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Does it make sense to sign up with Egencia? standard

Most hotel owners debate whether they should sign up with Expedia Egencia or not. The simple answer is that if your city has any corporate travel then you MUST sign up! Following are some highlights about the Egencial program. Egencia Customer Booking pattern: You will get 18% higher ADR for the same room as compared to Expedia, Hotels.com or Hotwire.com. The average length of stay for the guest would also be longer, typical guest that books through Egencia stays 2.5 nights at the hotel. You will sell much more Weekday room nights as compared to Expedia.com, Hotels.com or Hotwire.com. Higher midweek occupancy! Almost 60% of Egencia bookings are for 3 Star (29%) or for 4 Star (30%) hotels. If you ...

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FC: Expedia Reservations & Tax Rate Changes standard

On June 1st 2015 for hotels/motels in  Atlanta there was an addition of State Hotel/Motel Fee of $5 per night. Following is how Expedia reservations are effected by this change. Expedia Collect: For Expedia Collect, expedia reservations made before June 1st there will be no State Hotel/Motel Fee. Guest Collect: For Guest Collect, expedia reservations made before June 1st the hotels needs to collect State Hotel/Motel Fee from the guest.   For further clarification you can send email to HotelTax@expedia.com

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FairCloud RollOut Activities video

Hardware Requirements Most recent computers are suitable for FairCloud PMS. The only strict requirement is to have high speed internet connection. USB Credit Card swipe reader(example IDTECH) SignPad is optional, used to capture digital signs.   Software Requirement Adobe PDF Reader version 8 or recent. Google Chrome Adobe Flash Player (Optional): Needed only for some modules. If you have a local firewall, then it would require some tuning. Firewall can make FairCloud slower, and certain port exceptions are needed to be implemented in the firewall. Pre-Deployment Activities Hotel GM should provide inventory and rates information to the Account Manager. GM should let support know if BBE should display the Best Available Rates or all rates in the booking screen Hotel ...

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