FairCloud Blog

Check In Sequence Number: Avoid Front Desk Misuse standard

FairCloud provides the ability to generate a Check In Sequence number. This number is generated automatically in a sequential order for each check in. This will help properties, who have registration cards preprinted with a sequence number in them. At the time of night audit or in the morning, management must check that there is no missing Sequence number in the Registration cards, also the sequence id in the FairCloud system must match with the id in the checkins. update auto_renew_annual_voucher set VOUCHER_NUMBER= …. where id=8; The following UDF changes are needed for fairCloud to generate the Check In Sequence Number. SHOW_CHECKIN_REFERENCE_NUMBER OVER_RIDE_LOCATION

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FairCloudPMS is Zeamster certified standard

We are happy to share with our users that FairCloudPMS is certified to use Zeamster Gateway. We will be providing more information here. You can find more information at  FortisPayments.com Following changes are needed during implementation. This information will be provided by Zeamster. UDF Configuration 1 ZEAMSTER_DEVELOPER_ID 2 ZEAMSTER_LOCATION_ID 3 ZEAMSTER_USER_API_KEY 4 ZEAMSTER_USER_ID 5 ZEAMSTER_ENDPOINT Add gateway rule for Zeamster and inactivate Shift4 rules if any. Rules can be added in Configuration –> New Gateway Integration Rule. Once the gatewy rule has been added, please add the terminal. Terminal can be added from the Gateway Details page.

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Choosing the Right Property Management System video

Choosing the right Property Management System for your hotel is a tough decision. Taking this decision requires patience to do the research to find your requirements and then you can qualify and decide which Property Management Software is best for you. Factors to consider while choosing your Hotel’s Property Management System. Does your property need a cloud based PMS. Make sure you consider the advantages of a cloud based PMS. How much OTA contribution does the property need. What OTA’s are supported by the PMS. What other interfaces are needed at the property. Does your hotel need Group Booking functionality. What all sub-modules for Group Bookings are needed. Does your hotel need the Direct Bill functionality. What all sub-modules of ...

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Getting Digital Assets Right. How to take Good Hotel Photos. standard

The most important aspect of marketing your hotel is to get correct digital assets. Not only do you need to have the right type of digital assets, but you also need to keep your digital assets fresh by taking new images every few months. This is a guide line to get the correct digital assets, minor deviations from the suggestions are OK. The final images that are uploaded to the website are usually 500-800 KB. However, please give your admins images that are at-least 2.5MB, so that the admin can cut it and get the best part of the image. Your  hotel’s digital assets must be refreshed every 4 months if not sooner, this will help you make sure that ...

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Price Override Mystery video

If the system setting AUTO_PRESERVE_RATE=Y When a reservation is edited, the OVERRIDE PRICE box is not checked by default. If this box remains unchecked then the rates will not be effected due to the user editing the reservation. To PRESERVE existing rates, please don’t check the price override box. If the user wishes to change the rates in the reservation, then the price override box must be checked. If the user edits a reservation and changes the room type, then the rates will change from what were in the system prior to the edit. If the system setting AUTO_PRESERVE_RATE=N If the auto preserve rate is set to N, when the user edits the reservation the PRICE OVERRIDE box will be ...

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Yield Management Simplified standard

This blog discusses Yield and Rate Management. We have worked to simplify the steps so that the tasks mentioned here can be delegated. For Yield Management, please ask your admin to add the following UDF. Type: yield_window_of_intersest Description: 4 Quarterly Activities The following should be reviewed and adjusted every 3 months. Make sure you have inventory and restrictions loaded 1 to 1 ½ years out Verify Yield Management Goals. Checkpoint period needs to be defined over here. Verify Rate Management Rules This should be checked periodically and modified as per market conditions and your goals. You can view the rules by navigating to Room Type details page.     Create a calendar of compression dates. Print a calendar of compression dates. ...

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FairCloud: Payment Gateway / Shift4 Review standard

This blog covers the inner workings of a payment gateway and how it related to hospitality industry. We will do a quick review of Shift4 and how FairCloud interacts with the gateway. We discuss different credit card operations and back certain scenarios with real life example. We hope after reading this article you will have a beter understanding of how credit card authorizations and settlements are handled in the hotel industry.   New Reservation: Filling the Shift4 form in the New Reservation screen. Filling the Shift4 in the New Reservation might not be the best approach, but at times it is needed. When you fill the credit card information in the Shift4 section of New Reservation, then FairCloud will do ...

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